In fact, if this is you, you’re likely not really talking to ANYONE. My guess is that you have not-a-one person in mind when you’re posting.
Your brain goes like this (usually right when you’re trying to fall asleep at night, right?):
Oh, my gosh, I haven’t posted in FOREVER! I need to post something ASAP so people don’t think I’ve gone out of business! I hate posting, I don’t know what to post. Ok, let me scroll through my camera roll and see if I’ve taken any Instagram-worthy photos lately…hmm...this one of all of us at the skating rink is fun. Skates are cool, right? It shows I’ve gone out, been social, that I do things…. Yeah, this’ll work. I know I should probably post something about my product or service, but that seems so SALESLY and I don’t want to be all yucky, so I’ll go with this shoes-with-wheels deal!
*writes post, which consists simply of “Fun times!” or possibly “Fun times with friends!”*
*uploads post*
*feels immediate pit in stomach that was the entirely wrong thing to do*
Sound familiar?! Yeah. No game plan = last-minute posting of horribly-lit photos that have nothing to do with what you’d love to actually get paid for.
I GET IT. I have been there more times that I can to admit and more recently than I care to admit.
It’s SO EASY to forget that we are on Instagram FOR A REASON (which is NOT “make ourselves feel bad about our lives,” btw). We are on Instagram to GROW OUR BUSINESSES.
That means we need to connect with potential clients, people who could possibly help us, share about what we do, what we offer, how we are unique and, most importantly, how we solve a problem for our ideal client.
AH. There it is. That evil phrase: IDEAL CLIENT.
Why do we resist really digging in and figuring out who our ideal client is?! Well, it takes time and thought and planning and usually stepping away from the computer. It’s a process that doesn’t have a quick “check THAT off the list” feel to it, so instead, we skip it and do things that we CAN check off our lists quickly (like posting a photo that has nothing to do with anything).
So, we can’t get our ideal clients to pay attention to us, let alone want to part with their money for us, if we aren’t even talking to them.
Imagine this: You are standing in the doorway of a beautiful boutique storefront - it’s YOUR storefront! You have made it pretty and you have honed in on your product or service and you are standing there as hundreds and hundreds of people walk by, all ready to spend money at all these different boutiques! Suddenly, a group of grandparents and their little grandkids walk by! How cute! Oh, they’re so adorable! You start chatting, asking what their plans are, telling the little kids that you love their shoes and their hair bows and then you wish them all the BEST day as they walk by. As you wave goodbye with a huge smile on your face, you look past them on the other side of the street and you see them: a group of women wearing outfits like you sell! They have margaritas and cute coffee mugs - that’s what you have inside! Suddenly, you realize they are YOUR PERFECT CLIENT!!! But it’s too late! They are too far down the street and you were too busy talking to the little kids. They didn’t even know you were there. And they would have LOVED everything about your store.
This is what happens when you don’t do the work. You waste time talking to the wrong people. And guys, you can talk until you are blue in the face, but it won’t matter if the right people aren’t hearing you.
This goes for Instagram, Pinterest, Facebook, your website, your emails, EVERYWHERE that you show up as your brand.
So what can you do?
The work. You figure out who the heck you need to be talking to. You figure out everything you can about them.
But let’s make it easier. Let’s make it check-off-able so it’s not so overwhelming.
First, let’s get a rough idea of who you might be talking to. Just something blurry for now, okay? If you have had a few clients already where you’ve thought, “YES! THIS is how I want every client experience to be!” Then use them as your starting point. If you haven’t yet, you get to dream! Just think: Who would I LOVE to work with?! Could be a specific person you dream about working with or could be made up right from the start.